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* Help
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* Account number
You will find your account number on your bill and on any correspondence about your account. In the case of sundry invoices it will be on the invoice itself.

Invalid account number
If you receive a message "You have entered an invalid account number" please;

  • Double-check the number you are using
  • Make sure you have chosen the right account type
  • Make sure you enter the number without any spaces
  • Note: Council Tax and Housing Rent have 8 digit account numbers. All other invoices use 12 digits.

Queries

  • For queries about Council Tax please email or call 020 8430 2000.
  • For queries about Housing Rent please email or call 020 8430 2000.
  • For queries about sundry debt invoices please email or call 020 8430 3135.
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